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20일에 끝내는 Global Business English 이메일편

(7) Shipment delay & Out of stock items (선적 지연 및 재고가 없을 때)

[Key Expression]

1.선적지연

After ~ / or S+V, you should expect ~ to arrive within ~

~ 후에, ~ 내로 이루어질 것입니다.

2. 재고가 없을 때

We would ~ at no charge to help compensate for any problems this may have created.

[Lecture Note]

title : Out of Stock Items

I'm sorry to report that the materials you ordered are discontinued.

Fortunately, however, we can offer another high-quality unit for less cost per item.

Our Engineering Department can provide you with the characteristics of this unit if you are interested.

We could Express Mail your order at no charge to help compensate for any problems this may have created.

생산중지 : discontinue

빠른 우편 : express mail

추가 비용 없이 : at no charge

[Write it down]

1) 지불 확인 후, 일주일 이내로 소포가 도착할 것입니다.

After confirmation of payment, you should expect your parcel to arrive within a week.

   parcel : 소포 package

2) 저희가 적절한 서류 작업을 받은 후, 수일 내로 귀한의 주문품이 도착할 것입니다.

After our receipt of proper forms, you should expect your order to arrive within just a few days.

After we get the appropriate paperwork, ~ 

3) 저희는 이것으로 인해 발생될 수 있는 문제들에 대한 보상을 해 드리기 위해 추가 비용 없이 주문하신 상품을 배달해 드리겠습니다.

We could send your order at no charge to help compensate for any problems this may have created.

We would be willing to deliver your order ~ 

[More Expressions]

I'm sorry to let you know that your order of products will be delayed due to the weather.

Due to unexpectedly great demand from potential customers, we have a huge backlog of order until March.

I hope this arrangement is fully satisfactory to you. 

이번 조처가 귀하의 마음에 들기를 바랍니다.

We fully perceive of your frustration as to the delay.

이번 지연에 대한 귀사의 불만을 충분히 잘 인지하고 있습니다.

   perceive 인지하다, frustration 불만,좌절감

We hope you have not been seriously inconvenienced by the delay.

이번 지연으로 인해 곤경에 처하는 일이 없기를 기원합니다.